Terms of service

Welcome to Oxylete. These Terms of Service ("Terms") govern your access to and use of the Oxylete website, services, and products available at www.oxylete.in

By accessing our website, creating an account, or purchasing a product, you agree to these Terms.

If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years of age to access or purchase from our website.

By using the service you confirm that:

• you are legally capable of entering into binding contracts
• you will not use the services on behalf of a minor

Oxylete reserves the right to refuse service to anyone at its discretion.

2. Product Use Disclaimer

Oxylete products contain recreational oxygen intended solely for personal wellness and recreational use.

Our products:

• are not medical devices
• are not intended to diagnose, treat, cure, or prevent any disease
• should not be used as a substitute for medical oxygen therapy

If you have any medical condition, respiratory disorder, or health concern, consult a qualified healthcare professional before using the product.

Use of Oxylete products is at the user's own risk.

3. Safety & Usage Guidelines

Users agree to use Oxylete products responsibly and in accordance with all safety instructions.

Products must not be used:

• near open flames or heat sources
• while sleeping
• while driving or operating machinery
• if the container is damaged or punctured

Improper use may cause injury.

Oxylete assumes no responsibility for misuse.

 

4. Orders & Product Availability

All orders are subject to acceptance and availability.

We reserve the right to:

• refuse or cancel orders
• limit quantities
• correct pricing errors
• discontinue products without notice

Product images are illustrative and may vary slightly from actual products.

5. Pricing & Payment

All prices are displayed in Indian Rupees (INR) unless otherwise specified.

Accepted payment methods may include:

• credit/debit cards
• UPI
• Razorpay
• digital wallets

Payment must be received in full before order processing.

6. Shipping & Delivery

We ship through trusted logistics partners.

Delivery times provided are estimates only and may vary due to:

• courier delays
• weather
• customs processing
• operational disruptions

Customers are responsible for providing accurate shipping information.

 

7. Returns & Refunds

Due to the consumable nature of our products, returns are accepted only if:

• the item is defective
• the item arrived damaged
• an incorrect product was delivered

Claims must be reported within 7 days of delivery with photographic evidence.

Approved refunds will be issued to the original payment method within 7–10 business days.

8. Subscription Services

If you enroll in a subscription:

• billing will occur automatically at the selected interval
• subscriptions continue until cancelled
• cancellations take effect at the end of the billing cycle

You may manage subscriptions through your account dashboard.

9. Intellectual Property

All content on the Oxylete website including:

• logos
• product designs
• text
• graphics
• branding
• software

are the exclusive property of Oxylete.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

• use the website for unlawful purposes
• attempt to hack, disrupt, or reverse engineer the platform
• transmit malware or harmful code
• scrape or copy content without authorization

Violation may result in termination of access.

11. Limitation of Liability

To the maximum extent permitted by law, Oxylete shall not be liable for:

• indirect damages
• incidental damages
• consequential damages
• loss of profits
• health-related outcomes from misuse

Total liability shall not exceed the amount paid by the customer for the product.

12. Indemnification

You agree to indemnify and hold harmless Oxylete, its founders, employees, and partners from any claims arising from:

• misuse of the product
• violation of these Terms
• unlawful resale or distribution
• negligent behavior

13. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Force Majeure

Oxylete shall not be liable for delays or failure to perform obligations due to events beyond our control including:

• natural disasters
• pandemics
• government restrictions
• war
• logistics disruptions

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall fall under the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

16. Changes to Terms

We may update these Terms at any time.

Continued use of the website after updates constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms:

Email: support@oxylete.in